Australian owned & operated — Melbourne, VIC 0432 812 359 info@thetechmate.com.au

Get In Touch

Book a Tech Visit Today

Fill in the form and we'll get back to you within 2 business hours. For urgent issues, call us directly.

Talk to a real technician

No call centres, no ticket queues. Tell us what's going on and we'll come prepared.

We'll respond within 2 business hours. Your data is never shared.

What Happens Next

From Message to Fixed

01

Book Online or Call

Fill in our quick booking form or give us a call. Tell us what's going on — we'll ask a few quick questions to come prepared.

02

We Come to You

A qualified technician arrives at your location at the agreed time — on-site, hands-on, ready to solve the problem.

03

Problem Solved

We fix the issue, walk you through what we did, and make sure you're 100% happy before we leave. Simple.

Where we work

TechMate IT Support is a mobile, on-site service. We come to homes, offices, venues and client sites across Melbourne metro & surrounding suburbs, VIC, Mon–Sat, 8am–6pm AEST (Melbourne). We also travel for larger jobs across Victoria. Send us your postcode and we will confirm.

Not sure which service you need? Have a look at home IT, small business IT, medium business IT, hardware installation and repair or MSP partner support, or just choose "Other / Not Sure" in the form.

Before You Book

Quick Answers

How quickly will you reply?

We reply to booking requests within 2 business hours during our opening hours, Monday to Saturday, 8am to 6pm. For anything urgent, call 0432 812 359.

What should I include in my message?

Your suburb or postcode, what device or system is affected, what is going wrong and when it started, and any error messages. Photos of error screens help too.

Can I get a quote before you visit?

Yes. Home jobs start with a free phone consultation and business jobs with a free on-site assessment, so you know the cost before any paid work begins.

Do you have a shopfront I can visit?

No. We are a mobile service and come to your home or business across Melbourne metro and surrounding suburbs.