Australian owned & operated — Melbourne, VIC 0432 812 359 info@thetechmate.com.au

Services

Hardware Installation, Configuration and Repair in Melbourne

Computers, printers and network gear, set up and fixed on site.

How we help

New equipment only helps if it is set up properly, and broken equipment costs you every day it sits there. We install, configure and repair hardware on site. We work out whether a fault is hardware or software, tell you whether repair or replacement makes more sense, and quote any parts before we buy them.

On-site installation, configuration and repair of computers, printers, network equipment and smart devices for Melbourne homes and businesses.

Who it's for: Homes, home offices and businesses across Melbourne with equipment that needs installing, configuring or fixing.

Repair or replace advice

We tell you honestly when a repair is not worth the money.

Parts quoted first

Nothing is bought until you have approved the quote.

No fix, no fee

Applies to standard repair and troubleshooting jobs.

Tested before we leave

Everything is checked working, and we show you how to use it.

Common Jobs

What We Fix and Set Up

The jobs we are asked to do most often. Not sure where yours fits? Tell us about it.

  • Computer will not start or keeps crashing

    We test the power supply, drive, memory and software to find the actual fault, then repair it or advise if replacement is better value.

  • Upgrades that extend a computer's life

    Swapping a hard drive for an SSD or adding memory can make an older machine usable again. We tell you when it is not worth it.

  • New equipment setup

    Installing and configuring computers, monitors and docks, moving data from the old device and checking everything works.

  • Printers and scanners

    Network printer setup, drivers on every computer, and scan-to-email or scan-to-folder.

  • Network equipment

    Installing and configuring modems, routers, switches, access points and mesh systems with secure passwords and settings.

  • Business hardware

    Workstations, servers, UPS units and POS terminals installed and configured for your environment.

Questions

Hardware Installation & Repair FAQ

Can you repair a computer on site?

Many faults can be diagnosed and fixed on site, including drive and memory replacements, software faults and configuration problems. If a repair needs specialist parts or manufacturer service, we explain the options first.

Do I have to buy parts from you?

No. We can source parts for you or install hardware you already have. Parts and third-party software are charged in addition to labour.

Can you set up equipment I bought online?

Yes. We install and configure equipment you have bought yourself, check it works with your existing setup and show you how to use it.

What does it cost?

Home jobs start from $99 and business work from $120 per hour. We quote the job before we start.

Covering Melbourne metro and surrounding suburbs, Monday to Saturday, 8am to 6pm. See pricing or all FAQs.

The Process

Up & Running in 3 Easy Steps

01

Book Online or Call

Fill in our quick booking form or give us a call. Tell us what's going on — we'll ask a few quick questions to come prepared.

02

We Come to You

A qualified technician arrives at your location at the agreed time — on-site, hands-on, ready to solve the problem.

03

Problem Solved

We fix the issue, walk you through what we did, and make sure you're 100% happy before we leave. Simple.

Need a hand with your tech?

Book an on-site visit today — same-day availability across most of Melbourne.